Shipping policy

Shipping

At Basta we aim for a local approach to avoid long distance shipping. If your country is not on the list at check-out it means that your country is not yet open for Basta deliveries. If you cannot wait you can pick up your sofa yourself in Amsterdam or Helsinki, or leave your details to get updated when we have a Basta location opened in your country. 

Please contact us at amsterdam@basta.co or helsinki@basta.co and we will find the best solution for you.

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We currently ship to the following countries:

Belgium
Denmark
Estonia
Finland
Netherlands
Sweden

Always check the item upon delivery! In case of package damage, please make a written comment to the shipping document before signing it. Claims about the damaged item should be made no later than 7 days after delivery to info@basta.co

 

Returns

When you receive your goods, it is important that you check the order immediately. If you have received a wrong order or damaged goods, contact us as soon as possible by email to amsterdam@basta.co or  helsinki@basta.co before you send anything. Enclose the invoice or receipt so we can identify the return.

Further details on our return policy can be found in our Refund Policy.

 

* During summer, the delivery times might be longer due to holiday breaks in the production.